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By Marci Martin, Business News Daily Contributing Writer
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One of the biggest threats to a business – startup or
established, small or Fortune 500 – is competition. Who is your
competition? How are their actions in the marketplace going to affect
your current bottom line and future planning?
To answer those questions, you must analyze the competition. One way
to do that is by using Porter's Five Forces model to break them down
into five distinct categories, designed to reveal insights.
Originally developed by Harvard Business School's Michael E. Porter
in 1979, the five forces model looks at five specific factors that help
determine whether or not a business can be profitable, based on other
businesses in the industry.
"Understanding the competitive forces, and their underlying causes,
reveals the roots of an industry's current profitability while providing
a framework for anticipating and influencing competition (and
profitability) over time," Porter wrote in a Harvard Business Review article. "A healthy industry structure should be as much a competitive concern to strategists as their company's own position."
According to Porter, the origin of profitability is identical
regardless of industry. In that light, industry structure is what
ultimately drives competition and profitability —not whether an industry
produces a product or service, is emerging or mature, high-tech or
low-tech, regulated or unregulated.
"If the forces are intense, as they are in such industries as
airlines, textiles, and hotels, almost no company earns attractive returns on investment,"
Porter wrote. "If the forces are benign, as they are in industries such
as software, soft drinks, and toiletries, many companies are
profitable."
Understanding the Five Forces
Porter regarded understanding both the competitive forces and the
overall industry structure as crucial for effective strategic
decision-making. In Porter's model, the five forces that shape industry
competition are:
1. Competitive rivalry
This force examines how intense the competition currently is in the
marketplace, which is determined by the number of existing competitors
and what each is capable of doing. Rivalry competition is high when
there are just a few businesses equally selling a product or service,
when the industry is growing and when consumers can easily switch to a
competitor's offering for little cost. When rivalry competition is high,
advertising and price wars can ensue, which can hurt a business's
bottom line.
2. Bargaining power of suppliers
This force analyzes how much power a business's supplier has and how
much control it has over the potential to raise its prices, which, in
turn, would lower a business's profitability. In addition, it looks at
the number of suppliers available: The fewer there are, the more power
they have. Businesses are in a better position when there are a
multitude of suppliers.
3. Bargaining power of customers
This force looks at the power of the consumer to affect pricing and
quality. Consumers have power when there aren't many of them, but lots
of sellers, as well as when it is easy to switch from one business's
products or services to another. Buying power is low when consumers
purchase products in small amounts and the seller's product is very
different from any of its competitors.
4. Threat of new entrants
This force examines how easy or difficult it is for competitors to
join the marketplace in the industry being examined. The easier it is
for a competitor to join the marketplace, the greater the risk of a
business's market share being depleted. Barriers to entry include
absolute cost advantages, access to inputs, economies of scale and
well-recognized brands.
5. Threat of substitute products or services
This force studies how easy it is for consumers to switch from a
business's product or service to that of a competitor. It looks at how
many competitors there are, how their prices and quality compare to the
business being examined and how much of a profit those competitors are
earning, which would determine if they can lower their costs even more.
The threat of substitutes are informed by switching costs, both
immediate and long-term, as well as a buyer's inclination to change.
Example of Porter's Five Forces
There are several examples of how Porter's Five Forces can be applied
to various industries online. As an example, stock analysis firm Trefis looked at how Under Armour fits into the athletic footwear and apparel industry. Competitive rivalry: Under Armour faces intense
competition from Nike, Adidas and newer players. Nike and Adidas, which
have considerably larger resources at their disposal, are making a play
within the performance apparel market to gain market share in this
up-and-coming product category. Under Armour does not hold any fabric or
process patents, and hence its product portfolio could be copied in the
future. Bargaining power of suppliers: A diverse supplier
base limits bargaining power. Under Armour's products are produced by
dozens of manufacturers located across multiple countries. Bargaining power of customers: Under Armour's
customers include both wholesale customers as well as end customers.
Wholesale customers, like Dick's Sporting Goods and the Sports
Authority, hold a certain degree of bargaining leverage, as they could
substitute Under Armour's products with those of competitors to gain
higher margins. Bargaining power of end customers is lower as Under
Armour enjoys strong brand recognition. Threat of new entrants: Large capital costs are
required for branding, advertising and creating product demand, and
hence limits the entry of newer players in the sports apparel market.
However, existing companies in the sports apparel industry could enter
the performance apparel market in the future. Threat of substitute products: The demand for
performance apparel, sports footwear and accessories is expected to
continue, and hence we think this force does not threaten Under Armour
in the foreseeable future.
Trefis has also completed Porter's Five Forces analyses of companies, including Facebook, Nike, Coach and Ralph Lauren.
Strategies for success
Once your analysis is complete, it is time to implement a strategy to
expand your competitive advantage. To that end, Porter identified three
generic strategies that can be implemented in any industry, and in
companies of any size:
Cost leadership
Your goal is to increase profits by reducing costs while charging
industry-standard prices, or to increase market share by reducing the
sales price while retaining profits.
Differentiation
To implement this strategy, make the company's products significantly
different from the competition, improving their competitiveness and
value to the public. It requires both good research and development and
effective sales and marketing teams.
Focus
A successful implementation means the company selects niche markets
in which to sell their goods. It requires intense understanding of the
marketplace, its sellers, buyers and competitors.
More information about the generic strategies is available in Porter's 1985 book, Competitive Advantage (Free Press).
Alternatives and addendums
While Porter's Five Forces is an effective and time-tested model, it
has been criticized for failing to explain strategic alliances. In the
1990s, Yale School of Management professors Adam Brandenbuger and Bare
Nalebuff created the idea of a sixth force, "complementors," using the
tools of game theory. In their model, complementors sell products and
services that are best used in conjunction with a product or service
from a competitor. Intel, which manufactures processors, and computer
manufacturer Apple could be considered complementors in this model. More
information can be found at Strategic CFO.
Additional modeling tools are likely to help you round out your understanding of your business and its potential. A value chain analysis aims to help companies understand where they have the best productive advantage, while the BCG matrix helps companies identify which products are likely to benefit the most from increased investment. Additional reporting by Katherine Arline and Chad Brooks. Some
source interviews were conducted for a previous version of this article.
Marci Martin
With an Associate's Degree in Business
Management and nearly twenty years in senior management positions,
Marci brings a real life perspective to her articles about business and
leadership. She began freelancing in 2012 and became a contributing
writer for Business News Daily in 2015.
By Marci Martin, Business News Daily Contributing Writer
MORE
Any business knows that, to survive, it has
to have products that bring in money now and products that will bring in
money in the future, and identify which products are a drain on
resources without potential to come back. While it's easy to identify
the profitable products, determining how the rest of your portfolio fits
into the growth scheme can be harder. The BCG matrix was designed as an
analysis tool to help you determine the role of products on your future
profit margin so you can decide where to invest.
Created by the Boston Consulting Group,
the BCG matrix – also known as the Boston or growth-share matrix –
provides a framework for analyzing products according to growth and
market share. The BCG matrix has been used since 1968 to help companies
gain insights on what products best help them capitalize on market-share
growth opportunities.
Reeves Martin, senior partner and managing director of the Boston
Consulting Group, said that nearly 50 years after its inception, the BCG
matrix remains a valuable tool for helping companies understand their
potential.
Creating your matrix
First, you'll need data on the market share and growth rate of your
products or services. When examining market growth, you need to
objectively compare yourself to your largest competitor and think in
terms of growth over the next three years. If your market is extremely
fragmented, however, you can use absolute market share instead,
according to the Strategic Thinker blog.
Next, you can either draw a matrix or find a BCG chart program
online. (There are several that are free, available for subscription or
part of another charting program.) In this four-quadrant chart, market
share is shown on the horizontal line (low left, high right) and growth
rate along the vertical line (low bottom, high top). The four quadrants
are designated "stars" (upper left), "question marks" (upper right),
"cash cows" (lower left) and "dogs" (lower right). Credit: DeiMosz/Shutterstock
Place each of your products into the appropriate box based on where
they rank in market share and growth. Where you choose to set the
dividing line between each quadrant depends in part on how your company
compares to the competition. Here is a breakdown of each quadrant: Stars: The business units or products that have the
best market share and generate the most cash are considered stars.
Monopolies and first-to-market products are frequently termed stars.
However, because of their high growth rate, stars also consume large
amounts of cash. This generally results in the same amount of money
coming in that is going out. Stars can eventually become cash cows if
they sustain their success until a time when the market growth rate
declines. Companies are advised to invest in stars. Cash cows: Cash cows are the leaders in the
marketplace and generate more cash than they consume. These are business
units or products that have a high market share but low growth
prospects. According to NetMBA,
cash cows provide the cash required to turn question marks into market
leaders, cover the administrative costs of the company, fund research
and development, service the corporate debt, and pay dividends to
shareholders. Companies are advised to invest in cash cows to maintain
the current level of productivity, or to "milk" the gains passively. Dogs: Also known as pets, dogs are units or products
that have both a low market share and a low growth rate. They
frequently break even, neither earning nor consuming a great deal of
cash. Dogs are generally considered cash traps because businesses have
money tied up in them, even though they are bringing back basically
nothing in return. These business units are prime candidates for
divestiture. Question marks: These parts of a business have high
growth prospects but a low market share. They consume a lot of cash but
bring little in return. In the end, question marks, also known as
problem children, lose money. However, since these business units are
growing rapidly, they do have the potential to turn into stars.
Companies are advised to invest in question marks if the product has
potential for growth, or to sell if it does not.
Using the matrix to strategize
Now that you know where each business unit or product stands, you can evaluate them objectively. In an article on Marketing 91, author Hitesh Bhasin outlines four potential strategies you can follow based on the results of your BCG matrix analysis:
Build – Increase investment in a product to
increase its market share. For example, you can push a question mark
into a star and, finally, a cash cow.
Hold – If you can't invest more into a product, hold it in the same quadrant and leave it be.
Harvest – Reduce your investment and try to take
out the maximum cash flow from the product, which increases its overall
profitability (best for cash cows).
Divest – Release the amount of money already stuck in the business (best for dogs).
The article in Strategic Thinker notes that you want a balance. You
need products in every quadrant in order to keep a healthy cash flow and
have products that can secure your future.
The role of cash flow in the matrix
Understanding cash flow is key to making the most of the BCG matrix. In 1968, BCG founder Bruce Henderson noted that four rules are responsible for product cash flow:
Margins and cash generated are a function of market share. High margins and high market share go together.
To grow, you need to invest in your assets. The added cash required to hold share is a function of growth rates.
High market share must be earned or bought. Buying market share requires an additional increment or investment.
No product market can grow indefinitely. You need to get your
payoff from growth when the growth slows; you lose your opportunity if
you hesitate. The payoff is cash that cannot be reinvested in that
product.
That last point is even more important now than ever. The market
moves more quickly now than it did 40 years ago, and BCG has since
published some recommended revisions to analyzing and acting on the
matrix information. Keeping a healthy supply of question marks keeps you
ready to act on the next trend, while cash cows need to be milked
efficiently because they may fall out of favor – and profitability –
more quickly.
"With a few tweaks, the matrix can be adapted to help companies drive
the strategic experimentation required for success, even in
unpredictable markets," Martin said. "The matrix needs to be applied
with accelerated speed, while balancing the investments between
exploration in new segments and exploitation of established segments. In
addition, the investments and divestments need to be managed
rigorously, while carefully measuring and monitoring the portfolio
economics of experimentation."
You can find more strategies on BCG's website.
An alternative for another look
While a great tool, the BCG matrix isn't for everyone. Some
businesses find they don't have products in each quadrant, nor do they
have steady movement of products among the quadrants as they progress in
their life cycles.
Some consultants advocate the use of the GE/McKinsey matrix instead.
The GE/McKinsey matrix offers more categorization options and measures
products according to business-unit strength and industry attractiveness
rather than market share, the complexity of which may be outside an
individual company's control. Comparing the two can reveal hidden
insights that power more growth for your company.
Templates and examples
Additional BCG matrix templates and guidelines are available here:
Additional reporting by Katherine Arline and Karina Fabian. Some
source interviews were conducted for a previous version of this article.
Marci Martin
With an Associate's Degree in Business
Management and nearly twenty years in senior management positions,
Marci brings a real life perspective to her articles about business and
leadership. She began freelancing in 2012 and became a contributing
writer for Business News Daily in 2015.
Complementors,
Porter’s sixth force, are companies or entities that sell or offer
goods or services that are compatible with, or complementary to, the
goods or services produced and sold in a given industry. Complementary
goods offer more value to the consumer together than apart. When one
product or service complements another there exists a condition called
complementarity; a sort of commercial symbiosis. Complementors are often
considered the sixth force of Porter’s industry analysis framework. The
presence of Porter’s complementors can influence the competitive structure of an industry. Download the External Analysis whitepaper
to gain an advantage over competitors by overcoming obstacles and
preparing to react to external forces, such as it being a buyer’s
market.
Porter’s Complementors Analysis
Porter’s
six forces provide a method for industry analysis. The presence of the
sixth force of Porter, complementors, can benefit or hurt the firms
competing in an industry, depending on the circumstances. If business is
booming for the complementors, this could positively affect the
business of the firms in the given industry. On the other hand, if
business is slow for the complementors, this could adversely affect the
business of the firms in the given industry. So, complementors and
complementary goods do not necessarily increase or decrease the
competitiveness of an industry, they merely add another layer to the
structural complexity of the competitive environment.
Sixth force of Porter’s- Example
According
to Porters six forces, complementary goods offer more value to the
consumer together than apart. When one product or service complements
another, there exists a condition called complementarity. For
illustrative purposes, please consider the following complement
examples.
A very simple example of complementary goods, the sixth
force of Porter’s framework, is the hotdog and the hotdog bun. A normal
consumer prefers to eat a hotdog in a hotdog bun. Rarely would a
consumer purchase hotdogs without also purchasing hotdog buns, and
rarely would a consumer purchase hotdog buns without also purchasing
hotdogs. Under the six forces model Porter coined, these two products
are complementary.
In the six forces of competition, an example
of complementary industries is the tourism industry and the airline
industry. When a consumer heads to a tourist destination, he or she
often gets there on an airplane. Similarly, whenever a consumer travels
on an airplane, that consumer is most likely going to visit a
destination which is a part of the tourism industry, such as a hotel or a
rental car agency. These two industries are proved complementary by the
six forces analysis.
Porters sixth force has become a central
theory to in business management and is commonly discussed to this
day. As you use Porter’s sixth force of competition to shape profit
potential, it’s important to expand analysis by evaluating the entire
external environment. Download the free External Analysis whitepaper to overcome obstacles and be prepared to react to external forces.
Strategic CFO Lab Member Extra Access your Strategic Pricing Model Execution Plan in SCFO Lab. The step-by-step plan to set your prices to maximize profits. Click here to access your Execution Plan. Not a Lab Member? Click here to learn more about SCFO Labs
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